 In
a career spanning almost 30 years, Margaret Strus has firmly
established herself as a leader in the areas of Performance
Excellence, Organizational Change and Redesign, and Strategic Planning. She has,
furthermore, honed a reputation as one of Canada's foremost
experts in the application of all International Performance
Excellence Models: Baldrige, National Quality Institute, and EFQMA.
Since establishing
Strus & Associates Inc., a Performance
Excellence consulting firm, in 1989,
Margaret has provided consultation
to a vast array of organizations
in North America in both the private
and public sectors. She assisted
Xerox Canada Inc. in 1989, Northern
Telecom in 1990, Delta hotels
in 2000, and the Regional Municipality of Peel in 2006 in achieving the Gold level award for Business Excellence from the National Quality Institute. In 2004 she led her own firm to receive the first Quality Award for Excellence in Small Business from the National Quality Institute. Margaret
was an examiner for the Canada Awards
for Excellence in 1993
and 1994.
After completing her undergraduate degree
in English at Simon Fraser University in B.C., Ms.
Strus joined IBM Canada Limited in 1974. During her 10-year
tenure, she held a variety of sales and marketing management
positions, including that as Branch Manager of the company's
Office Products Division in Saskatchewan.
In 1985 she joined Xerox Canada Inc., where
she held a succession of senior management positions in sales,
marketing and systems support. At Xerox, Margaret played a
significant role in implementing the Leadership Through Quality initiatives that
have made the company a nationally and internationally recognized
leader in Change Management and Quality. In recognition of her
efforts and successes, Xerox presented her with two of the
company's most prestigious awards of recognition: the Award
of Excellence and the Award of Merit.
Margaret was nominated for the Rotman Canadian Woman Entrepreneur of the Year awards for 2001. She was on the Board of Directors for Rotman's 03-04 and 04-05 MBA Integrative Management Challenge course. She is a past member of the Executive of the Canada Quality Council, and the Board of Directors of both the Jean Tweed Treatment Center and the National Ski Academy.
Margaret lives in Toronto and is a proud mother of 19 year old twins, a daughter Catherine and a son Ryan.
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