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Three Year Excellence Plan

"If you don't know where you are going you'll end up somewhere"

Research has proven that the majority of Excellence initiatives fail due to lack of planning and measurement of results. Strus & Associates prevents this from happening by working with their clients to develop a three-year plan for Excellence that includes:

Past and Present State Definition
Desired State of the Excellence Initiative
Strategies of:
Structure
Management Behaviour
Communication
Reward and Recognition
Education and Training
Measurement
Three year Goals and "Measurable "Objectives for each Strategy
Three year financial plan
Three year manpower plan
Roles and Responsibilities

The Excellence plan is developed by a client group in a three day session facilitated by a senior consultant.

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Vital Few (Priority Improvement) Team Plans

A vital few team spends approximately 4 weeks developing the plan for improvement in the vital area identified by the executive team.

Following a two day training session (see Vital Few Training in the Education, Briefing & Training section), in which the vital few team is given a planning template and the skills for effective planning, the team meet each week to develop the plan.

An experienced consultant meets with the team to share successful approaches to the plan and to provide a sounding board for testing assumptions about approaches, activities, timeline and manpower.

The output is a 12-18 month, detailed implementation plan that includes all required activities necessary to achieve the desired state, as well as the projections of manpower, financials (MIS, manpower and training), as well as the measures of output success.

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Strategic and Operational Plans

Customized consulting is provided to help the executive or management team improve its strategic and/or operational planning processes and planning outputs to be on par with those of World-Class organizations.

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Migration from ISO to Excellence Plan

Your organization has successfully attained one or more ISO certification levels. Now you are ready to migrate from the 'control focused' world of ISO into the world of Excellence, which, while embracing the tenets of ISO, aligns all parts of the organization to focus on the customer and provide the required level of service valued by the customer.

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