Baldrige Quality Award Winners
NQI Quality Award Winners
European Quality Award Winners (EFQM)
Japan Quality Award Winners (JQA)

Baldrige Quality Award Winners

Manufacturing:

	Motorola Inc., Commercial, Government and Industrial Solutions Sector, ‘02
	Clarke American Checks, Inc. ‘01
	KARLEE Company ‘00
	Dana Corporation-Spicer Driveshaft Division ‘00
	Sunny Fresh Foods ‘99
	STMicroelectronics Inc., Region Americas ‘99
	Boeing Airlift & Tanker Programs ‘98
	Solar Turbines Inc. ‘98

Healthcare:

SSM Health Care ‘02

Education:

	Chugach School District, Anchorage, Alaska ’01
	Pearl River School District, Pearl River, N.Y. ’01
	University of Wisconsin-Stout, Menomonie, Wis. ‘01

Service:

	Operations Management International, Inc. ’00
	BI ‘99
	The Ritz-Carlton Hotel Company ‘99

Small Business:

	Branch-Smith Printing Division ‘02
	Pal’s Sudden Service ‘01
	Los Alamos National Bank ’00
	Texas Nameplate Company, Inc. ‘98

NQI Quality Award Winners

Large and Small Manufacturing:

	Dana Canada Inc., Spicer Driveshaft Division (Trophy ’02)
	Dana Corporation, Spicer Driveshaft Division (Trophy ’01)
	Structural Solutions Division – Automotive Systems Group– Dana Canada Inc. (Trophy ’01)
	Honeywell (FRAM) Consumer Products Group (Certificate ’01)
	Honeywell Limited/Water Controls Business Unit (Trophy ’00)
	SKF Canada Limited (Certificate ’00)
	Neil & Gunter Ltd. (Certificate ‘99)
	Honeywell Ltd., Hydronics Business Unit (Certificate ‘98)

Government:

Aeronautical and Technical Services, a Division of Natural Resources Canada (Trophy ’00)

Health Care:

	Homewood Health Centre (Trophy ’02)
	Cardiac Care Network of Ontario (Trophy ’01)
	Diversicare Canada Management Services Co. (Trophy ’01)
	British Columbia Transplant Society (Trophy ’00)

Education:

	Gleneagles Elementary School, West Vancouver (Certificate ’01)
	Lawrence Heights Middle School, Toronto (Certificate ’00)

Large and Small Services:

	Mullen Trucking (Trophy ’02)
	Canada Post, Saskatoon Operations (Trophy ’02)
	American Express, Canadian Operating Centre (Trophy ’01)
	IBM Solution Delivery Services (Trophy ’01)
	Delta Hotels, Head Office (Trophy ’00)
	TELUS B.C. Operator Services (Trophy ‘99)
	AMEX Canada Inc. (Trophy ‘98)
	John Deere Limited (Trophy ‘98)
	TELUS Mobility (Trophy ‘98)
	Trade Electric (Certificate ‘98)
	Dominion Directory Information Services (Trophy ‘97)
	B.C. Tel Education (Trophy ‘97)

EFQM Award Winners

Large Businesses and Business Units:

	Dexia-Sofaxis, France ‘02
	DHL Portugal ‘01
	Westel Mobile Telecommunications Co. Ltd. ‘01
	Nokia Mobile Phones, Europe and Africa ’00
	Yellow Pages ’99
	TNT United Kingdom Ltd. ‘98

Operational Units: :

	Bosch Sanayive Ticaret AS, Turkey ‘02
	Volvo Cars Gent ’99

Public Sector:

	Customs and Tax Region Aarhus, Denmark ‘02
	St. Mary’s College Northern Ireland ’01
	Inland Revenue, Accounts Office Cumbernauld ’00

Independent SME:

	ASLE, Workers Incorporated Companies Association, Spain ‘02
	Maxi SA Coco-Mat, Greece ‘02
	Maxi SA Coco-Mat, Greece ‘01
	QMS AG Quality-Management-Service Aktiengesellschaft ‘01
	Zahnarztpraxis Switzerland ’01
	DIEU ’99
	Landhotel Schindlerhof ’98

Subsidiary SME:

	Banc International d’Andorra-Banca Mora, Principality of Andorra ‘02
	Siemens Tele Industry SA, Greece ‘01
	Burton-Apta Refractory Manufacturing Ltd. ’00
	Servitique Network Services ’99
	Beko Ticaret ’98

JQA Award Winners

Large Business/Manufacturing:

	Pioneer Mobile Entertainment Company ‘02
	Seiko-Epson, Imaging & Information Products Division ’01
	Daiichi Mutual Life Insurance '01
	Ricoh ’99

Small Business:

	Calsonic Harrison ‘02
	Toyota Vista Kochi ‘02
	Musashino Corp ’00
	Yoshida Original ‘98

Service:

	IBM Japan, General Business Division ’00
	Fuji Xerox, National Major Customer Operations ’99
	Japan Research Institute ‘98