|
 In
a career that has touched both public
and private sectors, Bernadette
Lonergan has led numerous consulting
engagements to assist clients to
operationalize key strategies and
enhance organizational effectiveness.
Using a collaborative and customized
approach, Bernadette works in partnership
with organizations as they approach
the difficult task of managing and
implementing change.
Building on many
years as a senior internal consultant
with the University of Toronto,
she established her own consulting
role specializing in organizational
effectiveness, human resource development,
learning solutions, process mapping,
and facilitation.
A recent sample
of her consulting projects includes:
 |
Business
process development and strategic
organization re-design for a
rapidly expanding e-commerce
firm; |
|
Process
facilitation in both public
and private sectors aimed at
developing strategy, clarifying
work flows, and aligning work
to changing organizational objectives
and Missions; |
|
Organizational
assessment and review of administrative
operations in strategic business
units at a major public sector
union, universities, and private
sector operations; |
|
Mapping
of complex new processes and
developing associated training
for a major pharmaceutical company; |
|
Conducting
best practice research and key
customer interviews for a biopharmaceutical
firm leading to developing of
a new customer service strategy;
and |
|
Design
and delivery of sales force
and leadership development programs
in the financial sector. |
Bernadette holds
a B.A. and M.A. in English, as well
as a Master of Industrial Relations
from the University of Toronto.
After over 13 years in progressive
positions at the University of Toronto,
she established a successful consulting
practice to help organizations implement
strategic change and build their
internal capabilities. She has worked
"end-to-end" on many projects
in her career, moving easily from
strategic mapping to customized
learning initiatives across all
business and non-profit sectors.
Her impressive client roster crosses
the financial sector, the pharmaceutical/pharmacy
industry, and Crown Corporations.
In addition, she is a skilled facilitator
and communicator, an established
professional writer, and experienced
Project Manager.
Bernadette is
a member of the Strategic Leadership
Forum. 
|
